Recent stormy weather caused by Cyclone Alfred across Brisbane, Queensland, and Northern NSW has reminded us of the unpredictability of nature. As a virtual assistant supporting health professionals, I’ve seen firsthand how resilience and preparedness are just as crucial in business as in extreme weather. Here are some key lessons that can be applied both personally and professionally:
1. Be Prepared
Just as we stock up on essentials before a cyclone, businesses—especially those in the health sector—must have systems in place for unexpected disruptions. Whether it’s having secure cloud storage for patient records, emergency contact lists, or a contingency plan for appointments, preparation reduces stress and keeps things running smoothly.
Action Steps:
- Regularly back up important files,
- Create a digital emergency kit with key business documents,
- and, Establish a system for contacting clients during disruptions.
2. Fear Isn’t Helpful
Fear can be paralyzing. In both natural disasters and business challenges, panic leads to poor decisions. Instead, staying informed, maintaining a clear head, and focusing on actionable steps can help us to navigate difficult situations effectively.
I recently worked with a health practitioner who faced unexpected clinic closures. By staying calm and quickly transitioning to telehealth services, they were able to continue serving patients without major disruptions.
Action Steps:
- Identify potential business risks
- and, Create a step-by-step response plan so you can act swiftly if needed.
3. Have a Backup Plan
When the power goes out, we rely on generators, torches, and emergency kits. Similarly, businesses need contingency plans for IT failures, staff shortages, or unexpected closures. Having alternative solutions in place—such as telehealth services, automated scheduling, or a virtual assistant—ensures continuity in any circumstance.
Action Steps:
- Develop a checklist of backup solutions for potential disruptions, including alternative communication channels and workflow adjustments.
4. This Too Shall Pass
No storm lasts forever. The same applies to business challenges. Economic downturns, client fluctuations, and unexpected obstacles are temporary. Keeping a long-term perspective can help reduce stress and encourage problem-solving rather than panic.
Action Steps:
- Maintain a business journal to track challenges and how they were overcome.
- This can provide valuable insights and reassurance for future situations.
5. Be Grateful When the Storm Has Passed
After a storm, we appreciate normalcy more than ever. The same applies in business—every challenge overcome is a lesson learned and an opportunity for growth. Recognizing resilience and celebrating small wins fosters a positive mindset.
Action Steps:
- Take time to acknowledge team members, clients, or support systems that helped during tough times.
- A simple thank-you email can strengthen relationships.
6. What If There’s a Next Time?
After a major weather event, we evaluate what worked and what didn’t. Businesses should do the same. What could be improved? What safeguards should be added? Learning from past experiences ensures greater efficiency and resilience in the future.
Action Steps:
- Schedule a quarterly review of your business processes to identify gaps and refine your preparedness strategy.
Cyclones are powerful reminders of life’s unpredictability. But just like in business, with preparation, adaptability, and a clear plan, we can weather any storm.
What’s Your Next Step?
What’s one step you can take today to strengthen your business resilience? If you need help organizing your contingency plans, let’s chat about how a virtual assistant can support you!
Online Business Manager and Virtual Assistant, Health Business Supporter, Lean Process Improvement Coach and former Physio. I have a passion for the Health Industry and your business success!