by Rachel Dool | Mar 9, 2026 | Allied Health Business, Lean Business and Systemisation, Virtual Business
Running a clinic or small business often means wearing every hat: clinician, business owner, receptionist, bookkeeper, marketer, and problem solver. Often, this works in the early stages, but many practitioners eventually reach a point where admin tasks start taking...
by Rachel Dool | Mar 9, 2026 | Digital Marketing, Lean Business and Systemisation, Small Business, Virtual Business
See where your time goes – and where a Virtual Assistant can help you get it back.(Designed for sole traders, allied health professionals, and small business owners.) 🔹 Instructions: Track your time for 5–7 days in the table below. Be honest and as detailed as...
by Rachel Dool | Mar 19, 2025 | Allied Health Business, Lean Business and Systemisation, Small Business, Virtual Business
Recent stormy weather caused by Cyclone Alfred across Brisbane, Queensland, and Northern NSW has reminded us of the unpredictability of nature. As a virtual assistant supporting health professionals, I’ve seen firsthand how resilience and preparedness are just as...
by Rachel Dool | Mar 9, 2025 | Lean Business and Systemisation, Small Business, Virtual Business
I’d resolved to get back to my regular newsletters this year but I’d been avoiding it. Why? Because, like many business owners, I was overwhelmed, stretched thin, caught up in the daily grind and could always think of something else to spend my time...
by Rachel Dool | Aug 5, 2024 | Allied Health Business, Lean Business and Systemisation, Small Business
Running a business involves more than just providing top-notch care to your clients. One key component of a successful practice is a smooth client onboarding process. This process sets the stage for the client journey and ensures that your clients feel welcomed,...
by Rachel Dool | Jul 1, 2024 | Lean Business and Systemisation, Small Business, Virtual Business
If you feel overwhelmed by the daily tasks of running your health business, it might be time to consider hiring a virtual professional and outsourcing some general administration tasks. Constant stress and managing a growing business can leave you exhausted, but...
Online Business Manager and Virtual Assistant, Health Business Supporter, Lean Process Improvement Coach and former Physio. I have a passion for the Health Industry and your business success!