by Rachel Dool | May 27, 2025 | Allied Health Business, Digital Marketing, Small Business, Virtual Business
One of the most powerful forms of marketing isn’t what you say about your business—it’s what your clients say about working with you. As a small business owner, you work behind the scenes to help your clients succeed but often, those wins go uncelebrated. Here’s how...
by Rachel Dool | Mar 19, 2025 | Allied Health Business, Lean Business and Systemisation, Small Business, Virtual Business
Recent stormy weather caused by Cyclone Alfred across Brisbane, Queensland, and Northern NSW has reminded us of the unpredictability of nature. As a virtual assistant supporting health professionals, I’ve seen firsthand how resilience and preparedness are just as...
by Rachel Dool | Aug 5, 2024 | Allied Health Business, Lean Business and Systemisation, Small Business
Running a business involves more than just providing top-notch care to your clients. One key component of a successful practice is a smooth client onboarding process. This process sets the stage for the client journey and ensures that your clients feel welcomed,...